Faq’s

General questions

What is the type of medicines that are available at your site?

There are different variants of drugs available on our website. We sell brand medications as well as generic ones. On the product page, you will find medicines of the following category – pain relief drugs, anti-anxiety drugs, sleeping pills, and so on. You can opt for the one that your doctor prescribes. Remember to order the same medicine and its dosage, which is given in the prescription format.

How long will it take for my parcel to be delivered?

We start the process of shipping and delivery as soon as we receive your order placement. The procedure begins with packaging and labelling the medicines and then moving them for further steps. Once your package is ready for shipment, it will take 3 to 4 working days for your parcel to reach your doorstep.

How are you able to manage the prices so low?

The reason for us to keep the prices of medicine, so less is that we deal directly with the manufacturers. It helps us cut the cost of the middle, which eventually increases the price of any commodity. Also, we believe that it is our responsibility to provide medicine at a marginal cost and not overprice them.

What options are available for payment at your site?

We keep in mind the requirement of all our customers, so we have made available several payment options for them. When you make your payment on the checkout page, you will have the following options – PayPal, Credit Card, and Visa (American, Master Card).

How would I be able to contact the delivery agent?

When we dispatch your order for delivery, you are given the contact details of the delivery agent. You can call them and make your order delivery customizable as per your convenience. Note that you must call them beforehand so that they can arrange the package as they have other orders to deliver as well.

What if I want to replace a product?

Although we give a great amount of stress to check and pack your products according to the order that you have placed. Still, if there has been any misplacement or mishandling of the goods, then we take utmost responsibility for the mishap. However, it may take a little time to identify and check the returnable order for safety. You can replace the product by contacting our customer executive and describing the exact incident. Thus, you will be replaced with a new one.

Other questions

How can I place an order on your website?

It is easy to place your order on our product site with a few simple steps. You need to choose the drug and the correct dosage form that you require. Once you have selected the medicine, you can add it to your cart and confirm your order. The last step would be to make the payment through our payment gateway.

How would I be able to contact you?

We are working 24*7 for our customers, and so is our team. You can contact us through our e-mail id or call us at the number that is mentioned in the “Contact us” section. Our customer executives are always available there at your service.

How would I be able to track my order?

After you have successfully placed your order, you will be given a tracking ID. With that ID, you can track your order via usps.com. However, we assure you that your parcel will be delivered to you without any delay.

Do you sell medicines in all locations of the United States?

Yes, for now, we are able to sell medicine in every corner of America. Our delivery partners take huge responsibility for delivering the products on time. Thus, if you live in America, you can place your order on our site as per your feasibility.

Is it safe to purchase my regular used medicines from an online website?

Yes, it is undoubtedly safe to buy medicines online without any hesitation. It is far easier and more convenient to purchase drugs online than to get them from a drug store. Some patients say that the prices of the medicine sold online are cheaper than the available offline drugs. However, if you are new and do not know how to get medicines online, then you can consult your doctor for the right suggestion.

Are all these medicines safer forms of drugs?

We would request all our customers to purchase the drugs once they have the prescription from a health professional. Although these products are safe and have been approved by the FDA still need to have a doctor’s recommendation. Furthermore, there isn’t any medication that does not come along with side effects. Therefore, if you are buying medicines, note that you must have the doctors’ prescription for the same drug.